Privacy policy
Last updated Nov 29, 2024
Luminaries ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://luminaries.earth("Website") or engage in our services, such as event registrations and ticket purchases.
By using our Website, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we treat it.
Table of contents
1.
Introduction
We collect various types of information to enhance your experience with Luminaries, including:
- Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide.
- Event Registration and Ticket Information: Information related to your event participation, including the events you attend, ticket purchases, and payment information (processed through third-party payment processors).
- Usage Data: Information about how you interact with our Website, including IP addresses, browser type, referring pages, and time spent on pages.
- Communication Data: Records of your communication with us, such as emails, support requests, or inquiries.
2.
How We Use Your Information
We use the collected information for the following purposes:
- Event Management: To process event registrations, ticket purchases, and to provide you with event-related updates.
- Customer Service: To respond to your inquiries, requests, and to provide support.
- Personalization: To improve our Website, enhance user experience, and customize content to your preferences.
- Marketing: To send you promotional emails or updates about upcoming events, speakers, and offers. You may opt out of these communications at any time.
- Analytics: To analyze the usage of our Website, track engagement, and improve our services.
3.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us process payments, manage events, or send marketing communications. These providers are obligated to protect your data.
- Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or government request.
4.
Cookies and Tracking Technologies
Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit our Website. They allow our Website to recognize your device and store certain information to improve your browsing experience.
We use cookies for the following purposes:
- Necessary Cookies: These cookies are essential for the basic functionality of the Website, such as enabling login or keeping track of your session during an event registration or ticket purchase.
- Performance Cookies: These cookies help us analyze how visitors use our Website. They allow us to understand user behavior and improve the performance of our Website.
- Functionality Cookies: These cookies allow us to remember your preferences (such as language or region) and provide a more personalized experience.
- Advertising and Marketing Cookies: These cookies are used to deliver relevant ads to users. We may use third-party advertising networks that set cookies to serve ads based on your interests.
5.
What Cookies Do We Use?
We use the following types of cookies on our Website:
- First-party Cookies: Set by our Website for its functionality, such as remembering your login status or preferences.
- Third-party Cookies: Set by third-party services, such as Google Analytics or advertising networks, that help us analyze Website usage, improve user experience, and deliver personalized ads.
6.
How Can You Manage Cookies?
You have the ability to control and manage cookies through your browser settings. Most web browsers allow you to accept or block cookies and delete any cookies stored on your device. You can modify your settings to:
- Accept all cookies
- Block certain types of cookies
- Disable all cookies entirely
For more information on how to manage cookies in different browsers, you can refer to the following:
- Google Chrome: How to Manage Cookies in Chrome
- Mozilla Firefox: How to Manage Cookies in Firefox
- Safari: How to Manage Cookies in Safari
7.
How Can You Consent to Cookies?
By using our Website, you consent to the use of cookies in accordance with this policy. You can revoke your consent at any time by adjusting your browser settings to disable cookies or by using the opt-out options provided by third-party services.
8.
How Do We Protect Your Data?
We use commercially reasonable efforts to protect your personal data, including encryption and other security measures. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9.
What Rights Do You Have Regarding Your Personal Data?
You have the following rights regarding your personal data:
- Correction: You may request corrections to inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
10.
What About Third-party Links?
Our Website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before providing any personal information.
11.
Is Our Website Intended for Children?
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
12.
How Do We Update This Privacy Policy and Cookie Policy?
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
13.
Contact information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
hello@luminaries.earth